Feedback software for automating your customer feedback process
Get Customer Feedback
- Measure NPS, CSAT, and more.
- Turn positive feedback into reviews.
- Improve customer experience and tap into customer-led growth.
- Get started for free, no strings attached.
Why you should collect feedback with Trustmary
With Trustmary, you don’t just create branded feedback surveys and get reports of the results.
You also utilize the positive feedback as social proof on your website.
With this process, you are able to…
Know your customers
Gather feedback to learn which customers need extra care and which ones are willing to recommend you.
Improve your business
Take action based on customer insights, establish better client relationships, and make even better customer experiences.
Get more customers
Turn positive feedback into testimonials and use them on your website to build trust with new customers.
Do all this with the help of Trustmary’s feedback software!
The best feedback survey software
Trustmary is your all-in-one solution to gathering customer feedback and turning it into a powerful marketing tactic.
Save hours of your time each day with the automated feedback process.
Question types to fit your needs
We offer fully customizable feedback forms with a straightforward drag-and-drop builder that can be customized according to your brand colors. Types of questions included:
- Text field and area
- Contact information fields
- Dropdown, checkbox and radio buttons
- NPS, CSAT, CES, Star rating
- Video feedback
- Text testimonials
- Video testimonials
- Many more
Integrations with other daily tools
We integrate seamlessly with CRMs, Marketing Automation Systems and Content Management Systems.
- Zapier
- WordPress
- Pipedrive
- Hubspot
- Squarespace
- Wix
- Webflow
- And many more
Distribution of feedback forms
Trustmary offers many ways to distribute feedback forms from email automation to QR codes.
- Website popups
- QR Code
- SMS (only in EU/EEA)
- Embeds in website
Support available for all your questions
As a small and agile company, we value your feedback and are able to react to it swiftly. We also offer help with all your questions, regardless of how big or small they might be.
- Live chat for when you need quick answers.
- Professional Customer Success team for broader strategic questions.
- Extensive Help documentation to guide you.
- Lots of additional resources in the blog.
Feedback from our customers
Start gathering feedback from your customers today!
FAQ
Trustmary’s pricing depends on how much you use it. You can get started for free and get a limited number of responses to your surveys. The limit is reset each month. The free version might be enough for a small business with only a few customers, but an effective feedback strategy might require an upgraded plan. View pricing to learn more about the different plans.
Yes. You can customize all the questions, colors, and fonts of the feedback forms and add your logo.
Yes, you can create various rules and conditions for the surveys. In fact, many of our templates already include conditional branching. Those who give you a low NPS score, for example, can give you open constructive feedback, and those who rate you well are asked to leave testimonials.
You can distribute the feedback form with a link, email, SMS, QR code, or email signature to your customers. We also offer extensive automation for collecting feedback from your customers.
Yes, it definitely is. You can integrate our system with your CRM or Marketing Automation System natively to HubSpot and Pipedrive, use Zapier for +3,000 other systems, and automate your customer feedback collection process with Trustmary automation features. Our team is happy to help you with setting up the suitable automation.
With Trustmary, you can create all kinds of surveys. The tool includes various question types, conditional logic, and even the possibility to translate the surveys. However, the survey tool is best suited for customer and employee satisfaction surveys, such as NSP and CSAT. Additionally, you can collect reviews in text and video form.