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What is Digital Customer Experience and How to Improve It

What is Digital Customer Experience and How to Improve It

If you’re doing business online, I'm sure you know the importance of digital channels. When your customers interact with your brand mostly through digital channels, you need...

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Reasons Why Development of Customer Experience Should Be Your Business’s Top Priority

Reasons Why Development of Customer Experience Should Be Your Business’s Top Priority

Its hard do business with poor customer experience. Companies that...

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Positioning – What does it mean and why should it be the foundation of your marketing?

Positioning – What does it mean and why should it be the foundation of your marketing?

Positioning typically refers to how your company’s product or service...

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How to get more sales with email marketing? – updated for 2020

How to get more sales with email marketing? – updated for 2020

Email marketing is one of the most effective digital marketing...

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Five phases of website design

Five phases of website design

Website design is usually one of the first steps to...

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Ways to ensure a good customer experience while closing a deal with customer

Ways to ensure a good customer experience while closing a deal with customer

The decision making phase is already over in the customer...

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These aftercare measures will improve your customer experience

These aftercare measures will improve your customer experience

The role of aftercare varies depending on the sector. Sometimes...

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Building blocks of successful sales from the customer experience perspective

Building blocks of successful sales from the customer experience perspective

Which aspects of the sales meetings remain positive to your...

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First step to a succesful customer journey – How do you take customer experience in to account already at the beginning of the customer journey

First step to a succesful customer journey – How do you take customer experience in to account already at the beginning of the customer journey

Customer journeys with contact points vary from company to company...

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NPS – A comprehensive guide to understanding Net Promoter Score

NPS – A comprehensive guide to understanding Net Promoter Score

NPS or Net Promoter Score is a tool to measure...

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