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These aftercare measures will improve your customer experience

These aftercare measures will improve your customer experience

The role of aftercare varies depending on the sector. Sometimes service providers strive to ensure regular repurchases, while some purchases may only be made once in a...

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Building blocks of successful sales from the customer experience perspective

Building blocks of successful sales from the customer experience perspective

Which aspects of the sales meetings remain positive to your...

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First step to a succesful customer journey – How do you take customer experience in to account already at the beginning of the customer journey

First step to a succesful customer journey – How do you take customer experience in to account already at the beginning of the customer journey

Customer journeys with contact points vary from company to company...

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NPS – A comprehensive guide to understanding Net Promoter Score

NPS – A comprehensive guide to understanding Net Promoter Score

NPS or Net Promoter Score is a tool to measure...

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How to develop customer experience of your current customers?

How to develop customer experience of your current customers?

When you already have a customer, it is time to...

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Case Example: How we increased sales by 139.16% with testimonials while reducing advertising budget by 21.81%

Case Example: How we increased sales by 139.16% with testimonials while reducing advertising budget by 21.81%

From time to time we are asked how much difference...

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Better results with Sales pitch – how to build an effective Sales pitch in just 5 easy steps

Better results with Sales pitch – how to build an effective Sales pitch in just 5 easy steps

Sales pitch is a short, descriptive and promotive speech, that...

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How to Create Content for Social Media That Drives Results

How to Create Content for Social Media That Drives Results

Social media is one of the fasting growing global sectors....

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Beginners Guide to Search Engine Optimization

Beginners Guide to Search Engine Optimization

When as much as 51% of all internet traffic is...

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Your Guide to Using Testimonials for Marketing

Your Guide to Using Testimonials for Marketing

What’s the first thing you do before buying something online?

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